Welcome! The purpose of this blog is to share information and knowledge on Departmental Inquiry. Training services are available.
Important: Every effort has been taken to provide relevant and up-to-date information, however I do not take any responsibility for any action taken on the basis of the tips/write-ups in this blog.

You may visit following blogs:
- 'Quality Concepts and ISO 9001:2008 QMS Awareness' at http://iso9001-2008awareness.blogspot.in/
- 'ISO 9001 QMS Awareness' Blog in Hindi at http://iso9001awareness.blogspot.in/
- 'EMS Awareness' Blog at http://emsawareness.blogspot.in/
- Blog on 'ISO 9001:2015 QMS Awareness' at http://qmsawareness.blogspot.in
With best wishes,

Friday, February 17, 2012


Departmental Inquiry proceedings are quasi-judicial, in nature. A judicial approach is necessary while dealing with such cases.

The procedure adopted in the departmental inquiry must be fair and reasonable and it should also bear a convincing appearance that justice has been done.
It is absolutely necessary and essential for IO, PO, CE and DR to know the provisions of the departmental inquiry proceedings fully and adequately.

The ‘Oral Inquiry’ is an important part of the departmental inquiry proceedings. ‘Oral Inquiry’ and ‘Personal Hearing’ is one and the same thing. An ‘Oral Inquiry’ is intended to afford to the charged employee an opportunity to defend himself by cross-examining the witnesses produced against him and by examining himself or any other witness(es) in support of his defence.

An inquiry cannot be dispensed with merely for convenience of the employer, or on the presumption that the CE cannot improve his defence by personal hearing.
It is absolutely essential that the inquiry proceedings are held in accordance with the prescribed procedure.

It is absolutely essential that there is no violation of principles of natural justice resulting failure of justice in the inquiry proceedings.

With best wishes,

Keshav Ram Singhal

IO = Inquiry Officer / Enquiry Officer / Inquiring Authority
PO = Presenting Officer
DR = Defence Representative
CE = Charged Employee / Charged Officer
DA = Disciplinary Authority
AA = Appellate Authority

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